Support

Questions, a wrong opening time, or a city you would like next? Write to us at mobixoftapps@gmail.com.

Restore a purchase

On a new phone, open the paywall and tap Restore, signed in with the same Apple ID you bought with.

Cancel a subscription

Open Settings, tap your name, then Subscriptions, and choose TourMyDay. Cancel at least 24 hours before renewal.

Delete your account and data

In the app, open About, then Account, and tap Delete account (or Delete my data if you never signed in). This deletes your account, your profile and the trips saved on that phone, straight away. To have your purchase record at RevenueCat removed as well, email us with the app user ID shown under About. Deleting does not cancel an App Store subscription: cancel it first in Settings, your name, Subscriptions. No longer have the app? Email mobixoftapps@gmail.com from the address you signed in with, or with your app user ID, and we will delete it within 30 days. Details are in the Privacy Policy.

Using it offline

Open a city once while online to download it. After that, plans, photos and replanning work without a connection.

A place had the wrong hours

Opening hours come from public sources and venues change them. Tell us the place and city and we will fix the data in the next update.

Free up space

Go to About, then Downloaded cities, and swipe to remove a city. Your trips stay, and the city downloads again when you open it.